Presale Process

1. Customer Registration

Please send all the information required in the Customer Registration webpage, with subject of Bidder Registration to wholesale@gyhk.com for customer registration. (Registered customers can skip this step and move to step 2).

2. Contacted by Your Assigned Sales Representative

After the registration, your assigned sales representative will contact you by Email, instant communication or phone during our office hours to: (1) Notify you of your customer number (2) Follow up your enquiries about sales (3) Assist you throughout the whole presale and deal process.

3. Visit the Stock List for Presale page

The stock list for presale is update at noon every day except Sunday. Add WeChat ID gyhk-eng to your contact list to keep up to date with our latest Stock List Open to Reservation.

4. Fill in Presale Form

Your assigned sales representative will fill in the Presale Form and negotiate price on behalf of you with his supervisor. 

5. Result Notification

If the deal is confirmed, your assigned sales representative will notify you ASAP and you need to place an order officially. If your target prices cannot meet our expectation, you assigned sales representative will notify you of our expected price and negotiate with you again to try to make a deal.

6. Deposit Payment

Our payment term is cash and T/T in USD and HKD only. Receipt must be provided before the next business day once deal is confirmed. Upon our approval, you are required to pay a deposit of 10% or more. If you do not pay the deposit, the deal will be cancelled. Our company will take appropriate punitive measures against any customer found to be seriously dishonest during dealing with us depending on the severity of the behaviors. The most severe punishment is permanently terminating his/her right to participate our presale process.

7. Arrival Notification, Balance Payment and Delivery

Once the goods you order are delivered to our Hong Kong office, your assigned sales representative will notify you ASAP. Upon receipt of the payment, we will offer services like QC Check, packaging and delivery according to your requirements. Shipping costs will be paid by buyers or added to your order. If you cannot pay the balance before deadline, the deal will be cancelled and the deposit shall be forfeited.

8. After-sales Feedback

If you have any queries on our stocks after you pick up or receive them, please contact your assigned sales representative immediately. He/she will properly handle it in accordance with the terms of the contract of the deal. If you have any comments on the service of your assigned sales representative or our company, please call (852) 2377 9612 or email to enquiry@gyhk.com.